Every individual is met with empathy, understanding, and respect. We recognise that behaviour often reflects unmet needs, and we respond with care rather than judgement.
We act honestly, ethically, and transparently in all aspects of our work. Trust is central to the mentoring relationships we build with young people, families, and professionals.
We understand that reliability builds safety. Support Is Love values consistent presence, clear structure, and dependable support.
We honour each person’s identity, voice, culture, and lived experience. All support is delivered with dignity and inclusion at its core.
Our work encourages self-belief, confidence, and personal growth. We support individuals to recognise their strengths and develop agency over their lives and futures.
Support Is Love is committed to safeguarding children and young people. All mentoring is delivered in line with safeguarding legislation, school policies, and statutory guidance, with clear reporting procedures in place.
Our mentoring recognises the impact of trauma, loss, and adversity. Support is tailored to individual needs, ensuring emotional safety and avoiding re-traumatisation.
Clear boundaries are maintained at all times. Confidentiality is respected and managed appropriately, with information shared only when necessary to protect wellbeing or safety.
Support Is Love works inclusively, respecting cultural background, identity, and lived experience. Equality, diversity, and inclusion are embedded in our practice.
We work in partnership with schools, carers, and professionals to support consistent outcomes, while maintaining respectful and appropriate communication.
We are committed to ongoing learning, reflection, and professional development to ensure best practice and high standards of support.
Support Is Love is committed to providing mentoring that is safe, ethical, reliable, and impactful. Every individual we support is treated with care, dignity, and purpose because support is not just what we offer, it is how we show up.